Privacy policy

Last updated November 5, 2026

This policy explains what personal information BugControlReviews.com collects, why, and what you can do about it.

What we collect

• Account details: your email address, display name, password (stored as a secure hash), and optionally your city and state.
• Reviews: what you write, your ratings, and any photos you upload. Photos are re-saved without their original metadata, such as camera location.
• Quote requests: your name, email, optional phone number, ZIP code, and message.
• Contact messages: your name, email, and what you send us.
• Technical data: your IP address, used to limit spam and abuse, and a session cookie that keeps you logged in.

How we use it

We use your information to run your account, publish your reviews, deliver quote requests to the company you chose, reply to your messages, and protect the site from spam and abuse.

What others can see

Your display name, city and state, and the reviews and photos we publish are public. Your email address is never shown publicly. When you request a quote, the company you chose receives your contact details and message.

Cookies

We use one essential cookie to keep you logged in and to protect forms. We don't use advertising cookies.

Sharing

We don't sell your personal information. We share it only with the company you send a quote request to, with service providers that help us run the site (such as email delivery and hosting), or when the law requires it.

Your choices

You can update your account details at any time. To delete your account or a review, or to get a copy of your data, contact us.

Children

The site is not meant for children under 13, and we don't knowingly collect their information.

Changes

If we change this policy in a significant way, we'll update this page with a new date.